Privacy Policy

Last updated: October 2026

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1. Controller

DorukWell GmbH, An der Münze 1, 50668 Köln, Germany

Managing Director: Mustafa Selçuk Bilgin

Phone: +49 221 51090277 | Email: info@dorukwell.eu

For any data protection question you can contact us at the address above.

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2. Hosting

This website is operated on the Wix platform (Wix.com Ltd. and its affiliates), which processes data on our behalf under a data processing agreement (Art. 28 GDPR). Israel benefits from an EU adequacy decision. Where data is transferred to the USA or other third countries, this is based on the EU-U.S. Data Privacy Framework and/or EU Standard Contractual Clauses. Legal basis: Art. 6(1)(f) GDPR (secure and efficient provision of our website).

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3. Server log files

When you visit our website, technical data is processed automatically: IP address, date and time of access, browser type and version, operating system, referrer URL and pages visited. This data is required to deliver the website and to ensure its stability and security (Art. 6(1)(f) GDPR).

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4. Cookies and consent

We use technically necessary cookies to operate the website (§ 25(2) TDDDG, Art. 6(1)(f) GDPR). Analytics or marketing cookies are only used if you have given your consent via our cookie banner (§ 25(1) TDDDG, Art. 6(1)(a) GDPR). You can change or withdraw your consent at any time via the cookie settings.

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5. Contact form, email and phone

If you contact us, we process the data you provide (e.g. name, email address, phone number, company, message) to handle your request. Legal basis: Art. 6(1)(b) GDPR for pre-contractual enquiries, otherwise Art. 6(1)(f) GDPR. We delete the data once your request has been completed, unless statutory retention obligations apply.

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6. Consultation requests and bookings

If you request or book a consultation through our website, we process your contact and appointment details to arrange and carry out the service (Art. 6(1)(b) GDPR).

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7. Newsletter

If you subscribe to our newsletter, we use your email address to send you information about our services and regulatory updates on the basis of your consent (Art. 6(1)(a) GDPR). You can unsubscribe at any time via the link in each newsletter or by email.

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8. Blog and member functions

If you register, log in, comment or like posts on our blog, the data required for this (e.g. name, email address, interactions) is processed (Art. 6(1)(b) GDPR).

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9. Social media links

Our website contains simple links to our profiles on LinkedIn, X, Instagram, Facebook and YouTube. No data is transferred to these platforms until you click a link. After that, the privacy policy of the respective provider applies.

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10. Recipients

We only share personal data with service providers who support us in operating this website and providing our services (e.g. hosting, email), and only to the extent necessary. We do not sell personal data.

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11. Storage period

We store personal data only as long as necessary for the purposes stated above or as required by statutory retention periods (e.g. commercial and tax law).

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12. Your rights

You have the right to access (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and to object to processing based on legitimate interests (Art. 21). You may withdraw any consent at any time with effect for the future (Art. 7(3) GDPR). To exercise your rights, contact us at info@dorukwell.eu.

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13. Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is: Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen (LDI NRW), Kavalleriestraße 2-4, 40213 Düsseldorf, Germany.

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14. Encryption

This website uses SSL/TLS encryption to protect the transmission of your data.

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15. Changes

We may update this privacy policy to reflect legal or technical changes. The current version is always available on this page.